Job Title: HR Executive

Job Location: New Delhi

Requirement:

• The person should be open for travelling to various locations in for hiring Drives.
• Should have good hands-on experience with Excel.
• Should have excellent communication skills.
• Should have good team management skills.
• Should be able to handle a team of 3-5 people.
• Candidate should be from Delhi or near places.
• Should be available to work from office.
• Should have a personal laptop and a good WiFi network.

The ideal candidate will be responsible for recruitment efforts, new hire orientation and onboarding. In addition, you will build strong relationships with our company's managers in order to help them with their human resource needs.

Roles & Responsibilities

• Initiate and lead human resource programs and projects.
• Provide advice and recommendations to HR personnel for the resolution of daily issues.
• Assist in recruiting, training, and management of personnel.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Manage hiring date, drive details, align candidates with the help of team as per the requirement.
  
  

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Job Title - Grooming Instructor

Job Location - Gurgaon, Delhi (Office Based)

We are seeking an experienced and dynamic Grooming Instructor to join our team. The successful candidate will have a rich background as a cabin crew member, including significant international flight experience. This role is pivotal in mentoring and guiding our students to achieve the highest standards of grooming and presentation expected by leading airlines.

Key Responsibilities:

• Develop and deliver comprehensive grooming training modules for aspiring cabin crew members.
• Provide expert instruction on personal grooming, uniform standards, and professional appearance.
• Offer personalized grooming advice and feedback to students to ensure they meet industry standards.
• Conduct practical grooming sessions, including makeup application, hairstyling, and overall presentation.
• Stay updated with the latest grooming trends and industry requirements.
• Collaborate with other instructors to integrate grooming standards with other training modules.
• Prepare and assess students through mock grooming assessments and provide constructive feedback.
• Maintain a professional and encouraging learning environment.
  
  

Requirements-

• Minimum of 10 years of experience as a cabin crew member.
• At least 2 years of experience in international flights.
• Proven expertise in airline grooming standards and best practices.
• 2 years of experience as a grooming instructor.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a passion for teaching and mentoring.
• Ability to inspire and motivate students.
• Must reside in West or South Delhi.
• Willingness to work from the office.

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Job Title - Service Instructor

Job Location - Gurgaon, Delhi (Office Based)

We are seeking a knowledgeable and dedicated Service Instructor to join our team. The ideal candidate will have extensive experience as a cabin crew member, including international flight experience, and a proven track record as a service instructor. This role is crucial in training our students to deliver exceptional service that meets the standards of top airlines.

Key Responsibilities:

• Develop and deliver comprehensive service training modules for aspiring cabin crew members.
• Provide expert instruction on in-flight service procedures, customer service excellence, and handling passenger interactions.
• Offer personalized coaching and feedback to students to ensure they meet industry service standards.
• Conduct practical training sessions, including role-playing and simulation exercises.
• Stay updated with the latest service trends and airline industry requirements.
• Collaborate with other instructors to integrate service training with other training modules.
• Prepare and assess students through practical exams and provide constructive feedback.
• Maintain a professional and supportive learning environment.
  
  

Requirements:

• Minimum of 10 years of experience as a cabin crew member.
• At least 2 years of experience in international flights.
• Minimum of 2 years of experience as a service instructor.
• Proven expertise in in-flight service standards and customer care best practices.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a passion for teaching and mentoring.
• Ability to inspire and motivate students.
• Must reside in Gurgaon, West or South Delhi.
• Willingness to work from the office.

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Job Title - Poise Instructor

Job Location - Gurgaon, Delhi (Office Based)

We are seeking an experienced and poised Poise Instructor to join our team. The ideal candidate will have a wealth of experience as a cabin crew member, including international flight experience, and a proven track record as a poise instructor. This role is essential in mentoring and guiding our students to embody the grace and professionalism expected by leading airlines.

Key Responsibilities:

• Develop and deliver comprehensive poise training modules for aspiring cabin crew members.
• Provide expert instruction on maintaining poise, elegance, and professional demeanor in various situations.
• Offer personalized coaching and feedback to students to ensure they meet industry standards.
• Conduct practical training sessions, including posture, movement, and comportment exercises.
• Stay updated with the latest trends and industry requirements related to poise and presentation.
• Collaborate with other instructors to integrate poise training with other training modules.
• Prepare and assess students through practical evaluations and provide constructive feedback.
• Maintain a professional and supportive learning environment.
  
  

Requirements:

• Minimum of 10 years of experience as a cabin crew member.
• At least 2 years of experience in international flights.
• Minimum of 2 years of experience as a poise instructor.
• Proven expertise in maintaining professional poise and elegance.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a passion for teaching and mentoring.
• Ability to inspire and motivate students.
• Must reside in Gurgaon, West or South Delhi.
• Comfortable with working from the office.

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Job Title: Training Manager

Job Location: Gurgaon/Delhi Candidate should be preferably from West, South Delhi

Work Arrangement: This is an office-based position.

Experience Required:

• 10+ years of flying experience as a cabin crew.
• 1 year of International flight experience is preferred.
  
  

Job Description:

We are seeking an experienced and dynamic Training Manager to oversee the coordination and management of training programs. This role is vital in ensuring that all training sessions are effectively planned, executed, and meet the highest standards of safety, service, and regulatory compliance.

Key Responsibilities:

• Training Coordination: Manage and coordinate the scheduling and delivery of training session. Ensure that all training programs are conducted on time and meet the prescribed standards.
• Instructor Management: Oversee and support the team of training instructors. Provide guidance, resources, and feedback to ensure the highest quality of training delivery.
• Program Development: Collaborate with instructors to develop and update training modules for new and existing candidates. Ensure content is relevant, engaging, and compliant with industry standards and regulations.
• Quality Assurance: Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Implement improvements based on evaluation results.
• Regulatory Compliance: Ensure all training programs adhere to international aviation regulations and company policies. Stay updated on changes in regulatory requirements and incorporate them into training content.
• Documentation and Reporting: Maintain detailed records of training sessions, certifications, and crew performance. Prepare and present reports to senior management and regulatory bodies as required.
• Continuous Improvement: Foster a culture of continuous improvement by encouraging feedback from trainees and instructors. Implement changes to enhance the training experience and outcomes.
• Support and Mentorship: Provide ongoing support and mentorship to candidates and instructors. Promote a positive and collaborative training environment.
  
  
• Skills and Attributes:
  
  
• Communication: Exceptional communication and interpersonal skills.
• Organization: Strong organizational and time-management abilities.
• Knowledge: In-depth knowledge of aviation safety and service standards.
• Leadership: Proven leadership and team management skills.
• Adaptability: Ability to adapt to changing regulations and training needs.
• Attention to Detail: Keen attention to detail and a commitment to maintaining high standards.
  
  

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Location:

Almaty, Bahrain, Bangkok, Doha, Istanbul, Singapore, Jaffna, Fujairah

Job Purpose:

• To ensure safe and timely operations following ground operations manual and procedures for arrivals and departures.
• Interested candidates should be local citizens with a minimum of 4 years of airport experience (freshers can apply for UAE positions).
  
  

Key Responsibilities And Accountabilities:

• Assist customers through all procedures related to arrivals & departures in the following activities.
  
  

Reservations & Ticketing:

• Making reservations across the counter.
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.
  
  

Departures:

• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.
  
  

Arrivals:

• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage.
• Prepare all required reports for the same.
• Coordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
• Post flight departure
• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time.
  
  

Functional Responsibilities:

• Maintain standards as per Company requirements
  Ensure effective threat assessment and response capability.
• Achieve department goals and follow up.
• Perform duties as per the Security Programme.
• Maintain performance standards and follow up with your shift.
• Monitor continuously the Quality System and the level of conformance.
• Secure quality levels.
• Optimize resource.
• Aware of Emergency Response Procedures, rules and regulations.
• Acquire and maintain necessary skills required to perform job functions.
• Maintain work procedures as per company requirements.
• Carry out development dialogue with the Team leaders.
• Control theft and pilferage of company property
  Administrative.
  
  

Responsibilities:

• To maintain files and log sheets.
• Give inputs for training requirements.
• Updating of manuals and local procedures.
• Ensure competent and qualified workforce are detailed for duty.
• Verify Invoices.
• Personnel development and management.
• Maintenance of equipment
  
  

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Manager – Inflight Service Delivery & Standards
Location – Gurugram, ISC

KNOWLEDGE

• Knowledge of Inflight SOPs – Service and Safety
• Knowledge towards creating digital content for ease of understanding by Crew Members
• Knowledge and command in MS Office – Excel, PowerPoint, Word, and Outlook Management

SKILLS

• Verbal and written communication skills required to interact with Crew Members and other stakeholders and verticals
• Should be capable of creating Communications – Designing and drafting of Circulars
• Should be efficient in content writing using various platforms, applications and interactive tools
• Capable of effective handling and data management
• Capable to manage multiple projects effectively within different timelines.

ABILITY

• Ability to analyse business challenges basis a data driven approach and communicate actionable recommendations to Reporting Manager
• Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvement
• Ability to collaborate with various stakeholders and should be a good team player
• Should be open to flexible and variable work timings
• Additionally, he/she would be responsible for duties as defined for personnel in safety policy.
• Ensuring cabin operations are conducted in accordance with applicable regulations and standards of the airline .
• Support in-flight processes across all Cabin Attendants and In-flight Bases
• Additionally, he/she would be responsible to conduct duties as mentioned in SMS Manual

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• To manage Manpower Planning vertical for cabin crew roster planning, day to day operations, system updates etc. within defined timelines
• Assessment and constant monitoring of crew availability as per business requirement, identifying and managing scope of improvement with help of automation.
• Proactively addressing crew queries, working closely with all key stakeholders.
• Regular monitoring of various performance criteria in a periodic manner and analyzing all ongoing system related challenges and providing smart solutions.
• Study cabin crew rosters and provide insightful, practical solutions based on feedback.

• Experience in manpower planning, scheduling, and coordination
• Knowledge of aviation industry regulations and standards
• Ability to analyze and interpret data related to pilot training and deployment
• Excellent communication, leadership, and organizational skills
• Strong problem-solving and decision-making abilities
• Bachelor's degree in Aviation Management, Business Administration, or related field
• Prior experience in the aviation industry is a plus
  
  

• Advanced working knowledge on Microsoft Excel, PowerPoint & MIS
• Should be able to adapt and work on AIMS (rostering software)
• Competent verbal and written communication
• Ability to understand delegated objectives and projects
• Being diligent with time management
  
  

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• Work on new aviation services projects, including hiring initiatives, service provision to airlines, process optimization, and client-facing engagements.
• Conduct thorough market research to inform growth strategies and identify potential challenges
• Collaborate with internal teams and management to define project scope, objectives, and deliverables, ensuring alignment with client requirements and business goals.
• Develop project plans, timelines, and resource allocation strategies, and oversee their implementation to achieve project objectives on time and within budget.
• Serve as the primary point of contact for clients, managing communication.
• Foster strong client relationships through proactive communication, understanding their needs, and providing tailored solutions to meet their expectations.
• Work closely with the other team to oversee projects, to meet client demands.
• Drive process improvements and operational efficiencies across aviation services projects, leveraging industry best practices and innovative solutions.
• Prepare and deliver project status reports, presentations, and updates to senior management, highlighting achievements, challenges, and recommendations.
• Stay informed about industry trends, regulatory changes, and emerging technologies to drive continuous improvement and innovation in aviation services.

• Extensive experience (minimum 3 years) in aviation services 
• Strong understanding of aviation operations, crew management, and client service principles.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients and team members.
• Analytical mindset with the ability to identify opportunities for improvement and implement effective solutions.
• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.

• Exposure to a wide range of activities.
• Travel 
• Networking opportunities within the industry
• Gain insights into the distinctive features of the aviation market. 
• Participate in major aviation events. 
• Excellent opportunities for networking, promoting your company, and staying updated on industry trends.

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• Conduct tailored English language training sessions to address the specific needs of each student.
• Teach and reinforce English grammar principles and usage to enhance students' spoken and written communication abilities.
• Develop engaging and impactful learning materials.
• Monitor and evaluate students' progress, offering constructive feedback to aid improvement.
• Adapt teaching techniques to ensure student success.

• Certification or significant experience in English language teaching.
• Proficiency in English grammar and communication.
• Ability to inspire and motivate students.
• Strong interpersonal and communication skills.
• Availability to work 6 hours per day, beginning on Mondays.

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